Refund policy

Returns & Refunds

At Chart & Verse, every piece is thoughtfully created to celebrate the stars and the stories they tell. We want you to love your purchase, and we're committed to making things right if something isn't as it should be.

Refund Eligibility

Because our products are made to order, we offer refunds for the following issues:

• Items that arrive damaged or defective.

• Incorrect items sent due to a fulfillment error.

Refund requests must be submitted within 30 days of the original purchase date.

How to Request a Refund

If there's an issue with your order, please contact us at [Your Support Email] with your order number and a brief description of the problem. Including photos of damaged or incorrect items will help us resolve your request as quickly as possible.

Product Care

To keep your Chart & Verse pieces looking their best, we recommend following the washing and care instructions provided with your purchase.

Policy Updates

Chart & Verse reserves the right to update this Refund Policy at any time without prior notice. The most current version will always be available on our website.

Thank you for supporting Chart & Verse. We're grateful to be a small part of your universe.